Letting with MASONS

We had a great experience with Masons, especially Connor. He was thorough, responsive, and always happy to answer our questions. As first-time renters in the UK moving from Germany, we really appreciated his support and guidance, particularly with our unique circumstances. The whole process felt personal and genuine throughout—we never felt like just another application being processed. Everything was handled quickly and efficiently, with every effort made to meet our timeline. We're very grateful for Connor's help and would highly recommend both him and Masons.

This is the first time I have rented from Masons and it was by far the best experience I have had with a rental agent (this is my 4th rental property all with different agencies!) .

Luke and Connor made the whole thing so simple, which on the surface it wasn't as I was relocating from Loughborough to the area for a new job. From the initial email reply it was just great, I happened to be in Spain when I emailed and Luke gave me a live video tour while I was sat by the poolside 😂

Once I was back Connor went out of his way to meet me at the property and it was secured quickly and efficiently online.

Highly recommend Masons as they definitely go above and beyond what I had come to expect from a letting agent.

Thanks again

Amazing service! Professional, friendly and always ready to support or help with any rental matters. Luke and Trupti were particularly helpful and dealt with queries very promptly. The welcome pack was also a nice touch at the start of the rental period. Would definitely recommend.