Recently let success stories

Discover how we go the extra mile for our landlords

From preparing properties for market and cutting costs, to resolving issues, securing exceptional tenants, and supporting overseas clients — whatever the brief, our lettings expertise provides true peace of mind.

Below, we share how the Masons approach has delivered outstanding results for a variety of landlords.

Award-winning expertise

Excellent

The Best Estate Agent Guide – 2026

Exceptional

The Best Estate Agent Guide – 2025

Excellent

The Best Estate Agent Guide – 2024

Reviews

Excellent

M A S O N S | Award Winning Lettings & Property Management5.0

Based on 162 reviews

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John Toule

2 days ago

I have known Luke for 15 plus years from when he was involved in the initial letting of my apartment in Hitchin as I had moved to France and that went so smoothly and no problems were encountered. Time has moved on and various changes have occurred. However Luke has remained in touch with me and has became an important source of property related advice. I was aware that he had established his own property agency in Hitchin. More recently I became concerned how effective the existing agent had become and following disturbing conversations with them and with the existing tenant giving notice I felt it necessary to contact Luke and after negative responses from the existing agency I had to protect my asset and instruct Masons to handle the end of tenancy matters and to re-market the property. This involved a lot of work in the property repairs, restoration, replacements and redecoration etc. Being an absentee landlord I had to put the onus on Luke to advise and to source the necessary expertise. He did all this so quickly and to an amazing standard and to be honest at a very reasonable cost and he was also able to recover a good proportion of the tenants deposit . I am so pleased to be working with Luke and his team and I can only thank him for his hard work and would certainly recommend his services and a safe pair of hands

Response from the owner:Thank you so much for your kind words and for taking the time to leave such a detailed review. It’s been a pleasure working with you again after all these years, and I really appreciate the trust you’ve placed in me and the team.

Sharon Gray

3 days ago

Luke and his team have been amazing from the beginning of the process ,during and up to completion. They are extremely knowledgeable, professional, helpful friendly and supportive with regular updates and advice throughout the whole process. Thank You Luke and the team

Response from the owner:Thank you Sharon for this amazing review, it's been an absolute pleasure!

Abi Bellamy

5 days ago

Highly recommend the professional service provided by Masons. Luke made the move incredibly smooth, stress-free, and easy from start to finish.

Response from the owner:Thanks Abi for this great review! We're really glad you found the move stress free and we wish you all the best in your new home.

The MASONS difference

We reimagine the traditional agency model with a forward-thinking approach — one that reflects the lifestyle and expectations of today’s clients.

Award-winning

Industry-recognised results.

Recognised with multiple industry accolades for delivering exceptional estate agency service and results.

Expert

Every detail, professionally handled.

From polished marketing as standard to seamless legal coordination and trusted lettings management.

Convenient

Where and when it suits you.

Why come to us when we can come to you? Meet in person or online — on your terms, at your convenience.

Transparent

Clarity at every step.

Clear, considered processes and ethical practices provide peace of mind from first viewing to final handover.

Flexible

Designed for busy lives.

Agent-accompanied viewings, 9am to 8pm, seven days a week — designed around modern, professional lifestyles.

Responsive

One contact, full support.

A dedicated account manager as your consistent point of contact — ensuring clarity, continuity, and confidence at every stage.

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