Recently let success stories

Discover how we go the extra mile for our landlords

From preparing properties for market and cutting costs, to resolving issues, securing exceptional tenants, and supporting overseas clients — whatever the brief, our lettings expertise provides true peace of mind.

Below, we share how the Masons approach has delivered outstanding results for a variety of landlords.

Award-winning expertise

Excellent

The Best Estate Agent Guide – 2026

Exceptional

The Best Estate Agent Guide – 2025

Excellent

The Best Estate Agent Guide – 2024

Reviews

Excellent

M A S O N S | Award Winning Lettings & Property Management5.0

Based on 165 reviews

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Denuka Nirmalee

2 days ago

We really appreciate all the support and guidance from Mason’s throughout the renting process. Everything was handled smoothly and promptly. Luke was especially helpful in responding to all our queries and arranging everything we needed before we moved in. We found Mason’s letting agents to be very responsive, transparent, and professional, especially compared with other agents we contacted in Luton. We’re very happy with their service and would happily recommend them to anyone looking for a property agent.

Response from the owner:Thanks Denuka for this great review, we're really glad to hear you're happy with our service. Wishing you all the best in your new home.

Kate Ashmore

4 days ago

Luke is genuinely in a league of his own. I wouldn’t sell or let with anyone else. He’s someone you can have absolute trust in. Luke is transparent, highly knowledgeable and 100% reliable. Masons are head and shoulders above everyone else in all areas. The team are just excellent. Can’t recommend highly enough.

Samantha Crawley

6 days ago

Very attentive service when selling a house for us. As a small business it was good to deal with just one person (Luke) making it a very personal experience. Kept us informed at all times and answered emails and phone calls very quickly. He saw the process right through to completion and was efficient and professional. We would definately use Masons again if we were to sell a property.

Response from the owner:Thanks Samantha for leaving this review! It truly means a lot to know you had a great experience and we'd be delighted to help again in the future.

The MASONS difference

We reimagine the traditional agency model with a forward-thinking approach — one that reflects the lifestyle and expectations of today’s clients.

Award-winning

Industry-recognised results.

Recognised with multiple industry accolades for delivering exceptional estate agency service and results.

Expert

Every detail, professionally handled.

From polished marketing as standard to seamless legal coordination and trusted lettings management.

Convenient

Where and when it suits you.

Why come to us when we can come to you? Meet in person or online — on your terms, at your convenience.

Transparent

Clarity at every step.

Clear, considered processes and ethical practices provide peace of mind from first viewing to final handover.

Flexible

Designed for busy lives.

Agent-accompanied viewings, 9am to 8pm, seven days a week — designed around modern, professional lifestyles.

Responsive

One contact, full support.

A dedicated account manager as your consistent point of contact — ensuring clarity, continuity, and confidence at every stage.

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