Our lettings fees

We believe in a fair and transparent fee structure

That’s why, unlike most estate agents, we do not, mark-up maintenance invoices, receive commission from contractors, inflate the cost of ongoing safety certificates such as gas safety reports, or charge additional fees to renew tenancy agreements, serve notice or to protect a deposit.

Rent Guarantee Protection

For our fully managed landlords, we offer an optional Rent Guarantee service for added peace of mind. This service is underpinned by a rent protection insurance policy held by M A S O N S . This allows us to handle the entire claims process directly with the insurer – removing any hassle from your side. In the event of a successful claim, the payout is made to
M A S O N S and then promptly forwarded to you. A full breakdown of the policy benefits and terms is available on request.

Policy Benefits Include:

  • No excess to pay
  • 100% of rent covered for up to 12 months until vacant possession is obtained
  • 50% of rent paid for up to 3 months after possession, if the property is re-let through M A S O N S following a claim/eviction
  • £50,000 cover for legal costs and expenses, including:
      • Repossession and rent recovery
      • Alternative accommodation and storage costs
      • Property damage, nuisance, and trespass
      • Defence against criminal prosecutions
      • Contract disputes, tax enquiries, and witness expenses

Pricing:

  • £295 per annum for rents up to £2,500pcm
  • £395 per annum for rents between £2,501 and £4,000pcm
  • POA for rents over £4,000pcm

Want to see exactly what our contractors charge?

We don’t add mark-ups – ever.

Modern house interior

Reviews

The whole management team are brilliant and Trupti was absolutely amazing for the 3 years we lived at our property. Everything we needed they sorted in a timely matter and kept us up to date the entire time. Along with warm welcomes and good byes.
Response from the owner:Thanks so much Ryan for this amazing review! We're delighted to hear that you had such a positive experience over the last 3 years - it's been an absolute pleasure. Wishing you all the best in your next home.
We had a very positive experience with Masons during our rental process. Luke and Connor were both extremely helpful, professional, and attentive, making everything smooth and straightforward. We are truly grateful for their guidance and support, and we highly recommend their services.
Response from the owner:Thank you very much İbrahim! We’re really pleased to hear you had such a positive experience with us. It was a pleasure supporting you through the rental process, and we truly appreciate your recommendation. Wishing you all the best in your new home!
Never had a problem with Masons. Trupti was always there ready to help us
Response from the owner:Thanks so much for leaving a review Karen, hope you are all settling well into your new home.