Our lettings fees

We believe in a fair and transparent fee structure

That’s why, unlike most estate agents, we do not, mark-up maintenance invoices, receive commission from contractors, inflate the cost of ongoing safety certificates such as gas safety reports, or charge additional fees to renew tenancy agreements, serve notice or to protect a deposit.

Rent Guarantee Protection

For our fully managed landlords, we offer an optional Rent Guarantee service for added peace of mind. This service is underpinned by a rent protection insurance policy held by M A S O N S . This allows us to handle the entire claims process directly with the insurer – removing any hassle from your side. In the event of a successful claim, the payout is made to
M A S O N S and then promptly forwarded to you. A full breakdown of the policy benefits and terms is available on request.

Policy Benefits Include:

  • No excess to pay
  • £100,000 cover for legal expenses and rent protection, including:
    ■ Repossession and rent recovery
    ■ Alternative accommodation and storage costs
    ■ Property damage, nuisance, and trespass
    ■ Defence against criminal prosecutions
    ■ Contract disputes, tax enquiries, and witness expenses
  • Rent payments begin within 30 days of claim acceptance
  • 100% of rent paid until vacant possession is obtained or the £100,000 limit is reached
  • Cover includes the first month’s rent where a tenant has been moved in but rent has not been received
  • 75% of rent paid for up to 3 months after possession if the property is re-let through M A S O N S
  • Additional cover of £1,000 is available on top of the deposit
  • Fully updated to comply with the latest legislation

Pricing:

  • £325 per annum for rents up to £2,500pcm
  • £450 per annum for rents between £2,501 and £4,000pcm
  • POA for rents over £4,000pcm

Want to see exactly what our contractors charge?

We don’t add mark-ups – ever.

Modern house interior

Reviews

I have used masons for both managing my buy to let properties as well as selling a property for me. I have found the team exceptional with their communication and sound advice. Having dealt with agencies in the past who have given inferior service I cannot recommend Masons enough. I have to mention Luke and Trupti who give me complete peace of mind that they are keeping me compliant with all the latest rules with the Renters Rights Bill. A real cut above the rest.
Response from the owner:Thank you Julie for taking the time to leave us this fantastic review. We're delighted to hear that you have complete peace of mind with us. It's always a pleasure working with you.
Nicola Hill
2 weeks ago
Luke and Connor at Masons were really great when we used them to find a house - always quick to respond and to support us with everything, sorted out extra visits and queries and explained the whole process clearly. The process of references and signing contracts and etc was very easy too. Thank you!
Response from the owner:We're really glad to hear you found the process easy and thank you very much for taking the time to leave us this review. Wishing you all the best in your new home.
Yolanda Oswald
2 weeks ago
We really enjoyed our time renting with Masons. The process of renting with them was smooth from start to finish; I found the letting agents to be professional and friendly. They communicated really well and were very quick to answer emails. We mainly worked with Trupti and Connor, who were always professional and friendly. I found their inspections to be very thorough and professional, and I felt very heard and listened to when we had queries or issues to raise, and they were dealt with as quickly as possible. I would highly recommend them :)
Response from the owner:We're really happy to hear you enjoyed your time renting with us Yolanda. It has been an absolute pleasure and we wish you all the best in your new home!