Our lettings fees

We believe in a fair and transparent fee structure

That’s why, unlike most estate agents, we do not, mark-up maintenance invoices, receive commission from contractors, inflate the cost of ongoing safety certificates such as gas safety reports, or charge additional fees to renew tenancy agreements, serve notice or to protect a deposit.

Rent Guarantee Protection

For our fully managed landlords, we offer an optional Rent Guarantee service for added peace of mind. This service is underpinned by a rent protection insurance policy held by M A S O N S . This allows us to handle the entire claims process directly with the insurer – removing any hassle from your side. In the event of a successful claim, the payout is made to
M A S O N S and then promptly forwarded to you. A full breakdown of the policy benefits and terms is available on request.

Policy Benefits Include:

  • No excess to pay
  • 100% of rent covered for up to 12 months until vacant possession is obtained
  • 50% of rent paid for up to 3 months after possession, if the property is re-let through M A S O N S following a claim/eviction
  • £50,000 cover for legal costs and expenses, including:
      • Repossession and rent recovery
      • Alternative accommodation and storage costs
      • Property damage, nuisance, and trespass
      • Defence against criminal prosecutions
      • Contract disputes, tax enquiries, and witness expenses

Pricing:

  • £295 per annum for rents up to £2,500pcm
  • £395 per annum for rents between £2,501 and £4,000pcm
  • POA for rents over £4,000pcm

Want to see exactly what our contractors charge?

We don’t add mark-ups – ever.

Modern house interior

Reviews

Never had a problem with Masons. Trupti was always there ready to help us
Response from the owner:Thanks so much for leaving a review Karen, hope you are all settling well into your new home.
I highly recommend MASONS . Special thanks to Connor for making the process as smooth and stress free as possible for my family and I during a difficult time. We feel very supported and our queries have been dealt with care.
Response from the owner:Thank you so much for your kind words and recommendation. We’re really pleased that we were able to make the process smooth and stress-free for you and your family, especially during a difficult time. It means a lot to know you felt looked after and we truly appreciate your feedback!
In July we started renting a property advertised and then managed by Masons. During agreeing the rental they were professional, good communicators and easy to deal with. After we moved in we had a few teething issues with the property, all of which have been dealt with quickly and with good communication. Keep it up Connor and Trupti!
Thank you,
Jabin and Saskia
Response from the owner:Thank you so much for your kind words! We’re really pleased to hear you’ve had a positive experience both during the letting process and since moving in. It’s always our goal to ensure everything is handled quickly and smoothly, so it’s great to know we’ve met your expectations.