Excellent
The Best Estate Agent Guide – 2026
Exceptional
The Best Estate Agent Guide – 2025
Excellent
The Best Estate Agent Guide – 2024
We’re an award-winning, independent estate agency serving Hertfordshire and Bedfordshire.
Led by Luke Mason, Masons was founded on a commitment to raise the bar for sales, lettings and property management services across Hertfordshire and Bedfordshire.
Our award-winning combination of innovation, market experience and exceptional service delivers an experience that buyers, sellers, tenants and landlords value for it efficiency, transparency, and flexibility.
Our flexible model means we work at a location and time that suits you – online or in-person.
As leading estate agents for Hertfordshire and Bedfordshire, we cover Hitchin, Biggleswade and Stevenage down to Welwyn, and everywhere in-between.
We reimagine the traditional agency model with a forward-thinking approach — one that reflects the lifestyle and expectations of today’s clients.
Recognised with multiple industry accolades for delivering exceptional estate agency service and results.
From polished marketing as standard to seamless legal coordination and trusted lettings management.
Why come to us when we can come to you? Meet in person or online — on your terms, at your convenience.
Clear, considered processes and ethical practices provide peace of mind from first viewing to final handover.
Agent-accompanied viewings, 9am to 8pm, seven days a week — designed around modern, professional lifestyles.
A dedicated account manager as your consistent point of contact — ensuring clarity, continuity, and confidence at every stage.
Our team members are deeply rooted in the local Hertfordshire and Bedfordshire property market.
At just 22, Luke led a Gold Award-winning lettings franchise for a major national property brand.
A lifelong Hitchin resident and passionate property expert, Luke quickly made a name for himself — earning the Rising Star of the Year title from The Negotiator Magazine for his commitment to outstanding property services.
Driven by a desire to do things differently, Luke founded Masons an independent estate agency built on everything he’d learned. His vision: a service grounded in deep local knowledge, true flexibility, and a modern, highly personal approach.
In just three years, that vision paid off — Masons was awarded an Exceptional rating in the Best Estate Agent Guide, setting a new standard in the region for lettings and sales.
luke@masons-property.com
01462 557 477 | 07833 206494
Connor brings over four years’ of experience across the local market, with a strong track record in delivering a responsive, knowledgeable, and highly personal sales and lettings service.
From accurate valuations and compliance advice to hosting viewings and property management, Connor works closely with buyers and renters alike, offering trusted guidance on everything from neighbourhood insights to lifestyle recommendations.
Whether you’re preparing to sell or let, exploring the local market, or simply want to know the best places to live, eat, or unwind — Connor offers a level of service that’s both expert and refreshingly down-to-earth.
connor@masons-property.com
01462 557 477 | 07429 681200
Trupti brings over a decade of property management experience, including many years working within the fast paced London rental market.
With a wealth of knowledge across all aspects of property management, Trupti works closely with landlords and tenants to make sure everything runs smoothly throughout the tenancy.
From regular property inspections and keeping on top of ever changing legislation to coordinating maintenance and resolving issues quickly, her organised and personal approach means landlords can feel confident their property is in safe hands.
Friendly, approachable and always happy to help, Trupti takes real pride in building great relationships with both landlords and tenants.
trupti@masons-property.com
01462 557 477 | 07482 419907
Nicola brings over 17 years of experience in lettings and property management, having worked across every stage of the rental journey.
From enquiries and viewings to tenancy progression, inspections, deposits and property management, Nicola has a wealth of knowledge and a genuinely personal approach to helping both landlords and tenants.
She particularly enjoys helping tenants settle into their new homes, as well as guiding new landlords through the lettings process and making everything feel straightforward from the outset.
Having always lived and worked locally, Nicola also brings plenty of local knowledge, especially when it comes to family life, activities and events around Letchworth and the surrounding area.
nicola@masons-property.com
01462 557 477 | 07447 064757
“Our mission is to raise the bar for sales, lettings and property management services across Hertfordshire and Bedfordshire through innovation, market experience and commitment to quality service.”
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